Rona

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  • Total activity 20347
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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. storage limit reset

    Hi there,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in thi...

    1. Community
    2. Support Forum
    3. Space

    Hi Carlos, Welcome to Box Community and happy to help!  Thanks for joining our forum. Great news! We run the script to correct your file and folder counts. To verify this, log in to box.com> Accoun...

    1. Community
    2. Support Forum
    3. Fix Storage Capacity Inaccuracy

    Hi Hiram,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in thi...

    1. Community
    2. Support Forum
    3. Space Reclaim

    Hi Christopher, Welcome to Box Community and happy to help!  Thanks for joining our forum. Great news! We run the script to correct your file and folder counts. To verify this, log in to box.com> A...

    1. Community
    2. Support Forum
    3. Restore deleted files

    Hi Murali,  Welcome to Box Community and glad to help!  To address your deleted files issue, you may reach out internally.  Meanwhile, for Jane I opened a new ticket and a member of our team will g...

    1. Community
    2. Support Forum
    3. Changed my password lost all my connections.

    Hi Adam,  Welcome to Box Community and glad to help!  I'm afraid we can't undo or reverse your change of password.  Let us know in this forum if you have additional questions. Stay well! 

    1. Community
    2. Support Forum
    3. Google sheets wont open

    Hi James,  Welcome to Box Community!  Sorry to hear about your issue on Box integration with Google Workspace. I opened a new ticket and a member of our team will be in touch via email.  Please...

    1. Community
    2. Support Forum
    3. About access right and security policy

    Hi Jay,  Welcome to Box Community and glad to help!  Are you downloading a collaborated file? If so, please reach out to the file or folder owner as it seems that you're restricted to download thei...

    1. Community
    2. Support Forum
    3. Membership Level

    Hi Dung Le,  Welcome to Box Community and glad to help!  I'm afraid we're unable to disclose this information externally (Users outside of their Organization). Instead you may contact Northern Lake...

    1. Community
    2. Support Forum
    3. Keeping Box Sync files locally

    Hi Guido,  Welcome to Box Community and glad to help!  We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (tho...