Rona

1. Community
2. Support Forum
3. API Response for downloading "notes" has been changed.

Hi Dharamshi,  Welcome to Box Community and glad to help!  We've created a new forum where our specialists could answer all your API queries. Please feel free to join us through https://forum.box.c...

• View comment
• Rona
• July 05, 2023 14:25
• Edited
• 0 votes

1. Community
2. Support Forum
3. Account Transfer

Hi Sara,  Welcome to Box Community and glad to help!  To take ownership of the contents you're an Editor. Please reach out to the current owner and have the user to transfer the folder ownership.  ...

• View comment
• Rona
• July 04, 2023 22:28
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Preview not showing

Hi Elizabeth,  Welcome to Box Community and glad to help!  Thanks for taking your time reaching our public forum. In order to address your inquiry, please reach out to your  helpdesk team internall...

• View comment
• Rona
• July 04, 2023 22:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive has encountered a problem that requires you to manually reset Box Drive.

Hi Tiara,  Welcome to Box Community and glad to help!  Please clean uninstall Box Drive:  Quit Box Drive Open a Terminal window and run the following command: fileproviderctl domain remove -A com....

• View comment
• Rona
• July 04, 2023 22:17
• 0 votes

1. Community
2. Support Forum
3. Convert Individual account to developer account

Hi there,  Welcome to Box Community and glad to help!  To create your Developer Account, here's what you can do.  Hope it helps! 

• View comment
• Rona
• July 04, 2023 22:13
• -1 votes

1. Community
2. Support Forum
3. Unable to verify email

Hi Katherine,  Welcome to Box Community and glad to assist!  I've checked your account and looks like it's already verified. However, if you still need a new link for account verification here's wh...

• View comment
• Rona
• July 04, 2023 22:08
• 0 votes

1. Community
2. Support Forum
3. Missing Files / Folder.

Hi Wendy,  Welcome to Box Community and glad to help!  To locate your missing contents, you must identify who owns these folders you're looking for. If it's your collaborated folder, kindly reach o...

• View comment
• Rona
• July 04, 2023 22:05
• Edited
• 0 votes

1. Community
2. Support Forum
3. Free storage error

Hi Diana,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

• View comment
• Rona
• July 04, 2023 21:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. The drive is not correct

Hi Van,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settin...

• View comment
• Rona
• July 04, 2023 21:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. Upload

Hi there,  Welcome to Box Community and glad to help!  For any upload and download issue. We have a recommended troubleshooting steps and there's the links below:  Troubleshooting Uploads to Box C...

• View comment
• Rona
• July 04, 2023 21:23
• 0 votes