Rona

1. Community
2. Support Forum
3. HELP！！！

Hi there,  Welcome to Box Community and glad to assist!  You may install Box Tools in order to open your excel files through your native application. https://support.box.com/hc/en-us/articles/36004...

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• Rona
• June 21, 2023 21:58
• 0 votes

1. Community
2. Support Forum
3. downloading

Hi there,  Welcome to Box Community!  You may head over to this post: https://support.box.com/hc/en-us/community/posts/17453678328723-Unable-to-download

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• Rona
• June 21, 2023 21:43
• 0 votes

1. Community
2. Support Forum
3. Unable to download

Hi there,  Welcome to Box Community and glad to help!  To help fix your issue,  Please clear your browser's cache and cookies, here's how.  Is this recurring in all files or just this file? Could...

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• Rona
• June 21, 2023 21:42
• 0 votes

1. Community
2. Support Forum
3. Assigning Box university course to users

Hi there,  Welcome to Box Community and glad to assist!  I created a ticket regarding this inquiry. And a member of our team will get in touch. Please keep an eye to your email.  Thanks for posting! 

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• Rona
• June 21, 2023 21:27
• 0 votes

1. Community
2. Support Forum
3. Please cancel my account.

Hi G,  Welcome to Box Community and glad to help!  To cancel, you can use our the self-serve option to end your Box subscription and follow the instructions here according to your account type. Mea...

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• Rona
• June 21, 2023 21:21
• 0 votes

1. Community
2. Support Forum
3. Storage Size not accurate / correct

Hi there,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

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• Rona
• June 21, 2023 21:19
• 0 votes

1. Community
2. Support Forum
3. Unable to set a password (Account created via Google)

Hi George,  Welcome to Box Community and glad to help!  To help with your login issue, I created a new ticket and a member of our team will be in touch. Please keep an eye to your email.  Thanks fo...

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• Rona
• June 21, 2023 21:12
• 0 votes

1. Community
2. Support Forum
3. Restore files from trash

Hi Fulvio,  Welcome to Box Community and glad to help!  As to assist you recover your files, I created a new ticket and a member of our Support team will be in touch. Please keep an eye to your ema...

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• Rona
• June 21, 2023 21:09
• 0 votes

1. Community
2. Support Forum
3. Cuenta perdida

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• June 21, 2023 21:02
• 0 votes

1. Community
2. Support Forum
3. Storage full, but it isn´t

Hi F,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings...

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• Rona
• June 21, 2023 20:56
• 0 votes