Rona

1. Community
2. Support Forum
3. Unable to set IMPROVED password after I signed-up using google account

Hi Uday,  Welcome to Box Community and I'm here to help!  To assist with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an ey...

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• Rona
• June 05, 2023 21:59
• 0 votes

1. Community
2. Support Forum
3. I've deleted the data, but it says I'm out of storage, could you fix it?

Hi there,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

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• Rona
• June 05, 2023 21:50
• 0 votes

1. Community
2. Support Forum
3. synched folders not synching (though it counts unsynced files)

Hi Kyle,  Welcome to Box Community and I'm here to help!  To assist with your sync issues, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an ey...

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• Rona
• June 05, 2023 21:43
• 0 votes

1. Community
2. Support Forum
3. Cancel my subscription pls.

Hi Roneal,  Welcome to Box Community and I'm here to assist!  Looking at your profile, you seem to have successfully addressed this with our Cancellation team. Let us know in this forum if you have...

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• Rona
• June 05, 2023 21:39
• 0 votes

1. Community
2. Support Forum
3. File count and storage size script

Hi Lindsay,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.c...

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• Rona
• June 05, 2023 21:36
• 0 votes

1. Community
2. Support Forum
3. Box using an exceptional amount of memory

Hi Nick,  Welcome to Box Community and glad to assist!  Looking at your profile, it appears that you're already working with our Support team through email. Please keep an eye to your email and we'...

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• Rona
• June 05, 2023 21:35
• 0 votes

1. Community
2. Support Forum
3. I can't set up my account!

Hi there,  Welcome to Box Community and I'm here to assist!  To complete your Box setup, please contact our Sales team for assistance: https://www.box.com/pricing Hope it helps! 

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• Rona
• June 05, 2023 21:06
• 0 votes

1. Community
2. Support Forum
3. Box Sign Templates Disappeared

Hi Michelle,  Welcome to Box Community and glad to assist!  Looking at your profile, it appears that you're already working with our Support team through email. Please keep an eye to your email and...

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• Rona
• June 05, 2023 21:01
• 0 votes

1. Community
2. Support Forum
3. Uploading to company as a guest

Hi Matt,  Welcome to Box Community and glad to help!  The maximum file size limit for uploads to Box varies depending on your account type, as for yourself you're limited to 250 MB per file. As for...

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• Rona
• June 03, 2023 00:57
• 0 votes

1. Community
2. Support Forum
3. Box Drive Windows sync gives out of space error, but account still has free space.

Hi there,  Welcome to Box Community and glad to assist!  By any chance, did you check if this is a shared folder you got this error from? If yes, you may want to reach out to the owner. As the stor...

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• Rona
• June 03, 2023 00:45
• 0 votes