Rona

1. Community
2. Support Forum
3. Trouble opening PDF files in the pinyon web interface

Hi Julie,  Welcome to Box Community and I’m here to help! I opened a new ticket for our Support team to assist you on this particular issue and please keep an eye to your email.  Thanks for postin...

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• Rona
• May 01, 2023 21:41
• 0 votes

1. Community
2. Support Forum
3. Change email address

Hi Martin,  Welcome to Box Community and I’m here to help!  To change your email address, please follow these steps.  You may begin to add it as your secondary email address: Login to box.com and ...

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• Rona
• May 01, 2023 21:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. Upload buttons are not in new list

Hi there,  Welcome to Box Community and I’m here to help! To resolve your upload issue in your Box for mobile application,  Please log out and log in from your Box for mobile application.  Kindly ...

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• Rona
• May 01, 2023 21:05
• 0 votes

1. Community
2. Support Forum
3. Education account issue

Hi there,  Welcome to Box Community and I’m here to help! I opened a new ticket for our Support team to assist you on  your login issue and please keep an eye to your email.  Thanks for posting! 

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• Rona
• May 01, 2023 20:49
• 0 votes

1. Community
2. Support Forum
3. Billing - Bought three licenses by mistake - only needed one. Transaction # P-12078436

Hi Maureen,  Welcome to Box Community and glad to assist!  For any cancellation requests, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquirie...

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• Rona
• May 01, 2023 19:00
• 0 votes

1. Community
2. Support Forum
3. Cancel account

Hi Steve,  Welcome to Box Community and glad to assist!  You may contact our Cancellation by emailing them using cancel@box.com.    Hope it helps! 

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• Rona
• May 01, 2023 18:50
• Edited
• 0 votes

1. Community
2. Support Forum
3. Not receiving security code

Hi Atif,  Welcome to Box Community and let me assist!  I opened a new ticket for our Support team to assist you on  your login issue and please keep an eye to your email.  Thanks for posting!   

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• Rona
• May 01, 2023 18:45
• 0 votes

1. Community
2. Support Forum
3. Cancel my Trial Subscription

Hi David,  Welcome to Box Community and glad to help!  Looks like you've reached out to our Cancellation team.  Note that our team will get in touch through email and please keep an eye to your ema...

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• Rona
• May 01, 2023 18:41
• 0 votes

1. Community
2. Support Forum
3. I want to cancell my business account

Hi Justine,  Welcome to Box Community and glad to help!  Looks like you've reached out to our Cancellation team.  Note that our team will get in touch through email and please keep an eye to your e...

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• Rona
• May 01, 2023 18:39
• 0 votes

1. Community
2. Support Forum
3. Please Cancel My Account

Hi Victoria,  Welcome to Box Community and glad to help!  To cancel your Box account, here's the steps. Meanwhile, if you need the help from our Cancellation team please go over to cancel@box.com. ...

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• Rona
• May 01, 2023 18:35
• 0 votes