Rona
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Recent activity by Rona-
Hi Greg, Welcome to Box Community! Let me help get rid of your external users, here's the steps: Log in to your account and navigate to the Admin Console. Click Users & Groups. Under the Extern...
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Hi Ho, Welcome to Box Community! I've ran the script to correct your file and folder counts. Note: If you ever come across these data inaccuracies in your account, please know that the problem is...
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Hi PJ, Welcome to Box Community! If you've received a Shared Link to preview contents from Box and it's not working. Kindly reach out to the sender of the Shared Link and verify if the access per...
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Hi Stephen, Welcome to Box Community! It shows that you're now working with Product Support regarding your Box Drive issue. Our team will make sure to help address your issue using your current t...
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Hi Sue, Welcome to Box Community! To prevent your collaborators from moving your files or folders. You may limit their access to do such activities in your files or folders. Checkout this link an...
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Hi there, Welcome to Box Community! The available features in Custom Setup where you can edit your Company's name may be limited depending on your Account Type. For descriptions of different pac...
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Hi Lauren, Welcome to Box Community! Please don't get confused when you see this icon. If it appears next to your Box folder it means you haven't marked it for offline use. And to ensure that you...
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Hi Teresa, Welcome to Box Community! Let me open a new ticket for our Support team to assist troubleshoot with your login issue. We'll keep in touch and please keep an eye to your email. Thanks ...
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Hi Zepp, Welcome to Box Community! Currently, tags is not an available feature for your files and folders using Relay. Please checkout this article to know Box relay's features. Meanwhile, what ...
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Hi Patrice, Welcome to Box Community! We're sorry for the inconvenience. As of this message, we can't revert it back as it's part of the new enhancement in the Box Web-App. Due to this update, "No...