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Ann
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Recent activity by Ann-
Hi Vasile, Welcome to the Box Community! I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and sto...
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Hi DJ, Welcome to Box Community! The data storage in your account has been cleared up and it should now display the correct storage space. Thank you for posting! Best,Ann
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Hi Christophe, Welcome to the Box Community! It appears that your Box account has already been confirmed. I recommend clearing your browsing history before logging in to Box.com. Let me know how i...
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Hi Antonio, Welcome to the Box Community! I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and st...
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Hi Duc Le, Welcome to Box Community! Let me see what I can do to help! Can you please click this link and reset your Box password https://account.box.com/login/reset?redirect_url=%2F . Resetting th...
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Hi Warda, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information. I've g...
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Hi Nathan, Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the cor...
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Hi Aizezi, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. Thank you for posting!...
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Hi there, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to ass...
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Hi Tony, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting! Best,Ann