France
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Recent activity by France-
Hi Hana, Welcome to the Box Community! Have you tried to connect with your internal helpdesk to confirm if your registered email to Box is the same with what is in your SSO? You may need to contac...
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Hi Laila, Welcome to the Box Community! This may require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirm...
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Hi Peter, Welcome to the Box Community! Did you follow the steps on this article on how to "transfer ownership" of a folder?: https://support.box.com/hc/en-us/articles/360044196273-Managing-Coll...
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Hi there, Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter? Storage Usage Or File Count In My Account Is Incorrect Th...
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Hi Teruko, Welcome to the Box Community! This will require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirm...
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Hi Diego, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...
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Hi there, Welcome to the Box Community! I'm sorry to hear about the trouble with your payment. This will require our Billing team to work directly with you so I went ahead and created a ticket s...
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Hi Mr. Smith, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and c...
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Hi Ryan, Welcome to the Box Community! If you are having issue working on FTP to transfer your files from one Box org to another, I recommend performing "Transfer of folder ownership" instead, by ...
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Hi Borena, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and creat...