
France
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Recent activity by France-
Hi Armando, Welcome to the Box Community! This is something Product Support team can investigate with you and may require specific account information. I see that you already opened a ticket for t...
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Hi John, Welcome to the Box Community! May I ask what does the error message says? Also, have you tried to logout/ login from your Box and try this again? Apologies however, we are unable to suppo...
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Hi Natalie, Welcome to the Box Community! We don't currently offer the feature you asked about tracking specific text changes within a shared file within Box. If this is something you would like t...
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Hi Cynthia, Welcome to the Box Community! For your reference, should you need to submit a support ticket and see the available support channel base on your type of account, please go to this page ...
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Hi there, Welcome to the Box Community. This is something our Product Support team can investigate with you and may require specific account information. I've gone ahead and created a ticket for ...
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Hi Alex, Welcome to the Box Community! This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. Please check your email for details ...
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Hi Eric, You're welcome! I'm glad that you were able to identify the issue and resolved it. Thanks again for reaching out and if you have other questions, please let us know! Regards,
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Hi Everyone, Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing...
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Hi Anne, Welcome to the Box Community, I'm happy to help! Can you close the file, and then exit/ quit the Box application you are using from the system tray/ menu bar and then start the app and tr...
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Hi Eric, Welcome to the Box Community, I'm happy to help! Can you please check the name of these folders in Box.com and see if they have unsupported character? Some operating systems do not suppor...