France

1. Community
2. Support Forum
3. Unable to delete or transfer user files

Hi Angelina,  I've reached out to the team about this ticket, and someone should be reaching out to you soon on your  Admin mailbox. Kindly check your main inbox, as well as your spam/ junk folder....

• View comment
• France
• May 30, 2022 20:23
• 0 votes

1. Community
2. Support Forum
3. Disabling Email Notifications

Hi Jeff,  Welcome to the Box Community, I'm happy to help! May I know what is our permission in this folder? The option to "Disable all email notifications for all collaborators" can only be manage...

• View comment
• France
• May 30, 2022 20:19
• 0 votes

1. Community
2. Support Forum
3. Collaborator material management

Hi Brock,  Welcome to the Box Community, I'm happy to help! This is expected behavior when someone invited you to a file or folder as that content cannot be moved unless you are the owner, there is...

• View comment
• France
• May 30, 2022 20:10
• 0 votes

1. Community
2. Support Forum
3. Unable to view PDF Form in desktop mode

Hi Amy,  Welcome to the Box Community, I'm happy to help! This is something Box Product Support team can investigate with you and may require specific account information. I've gone ahead and creat...

• View comment
• France
• May 30, 2022 20:05
• 0 votes

1. Community
2. Support Forum
3. Invites/PW Recovery are not going through to editor/new collabortors

Hi Tiffany,  Welcome to the Box Community, I'm happy to help! This is something our Product Support team can investigate with you and may require specific account information. I've gone ahead and c...

• View comment
• France
• May 30, 2022 20:02
• 0 votes

1. Community
2. Support Forum
3. Unable to Connect to Box

Hi Edno,  Welcome to the Box Community, I'm happy to help! Are you receiving an error message with your Box app that is similar to what is described in this article: https://support.box.com/hc/en-...

• View comment
• France
• May 30, 2022 19:58
• 0 votes

1. Community
2. Support Forum
3. Wo sind meine Daten hin?

Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

• View comment
• France
• May 30, 2022 14:07
• 0 votes

1. Community
2. Support Forum
3. How to remove ALL "available offline" folders

Hi Noah,  Welcome to the Box Community, I'm happy to help! Can you please logout of Box Drive as this action will clear all of Box Drive's cache from your machine?  Logging out completely removes ...

• View comment
• France
• May 27, 2022 21:40
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unable to delete or transfer user files

Hi there,  Welcome to the Box Community! This is something Box Product Support team can investigate with you and may require specific account information. I've gone ahead and created a ticket for y...

• View comment
• France
• May 27, 2022 20:50
• 0 votes

1. Community
2. Support Forum
3. My account is not connecting to my school network.

Hi Christian, Welcome to the Box Community, I'm happy to help! I checked your profile in this post and I see its linked to a Personal Free account so logging in to your University's SSO page will n...

• View comment
• France
• May 27, 2022 20:46
• 0 votes