France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Recovering permanently deleted folder

    Hi there,  Welcome to the Box Community! Have you tried to go into your Trash to locate the deleted folder and see if you can restore it? You can filter content by items you own, or by items you’ve...

    1. Community
    2. Support Forum
    3. Oops! There's an error due to insufficient permissions

    Hi David,  Welcome to the Box Community! Can you please confirm if the affected user is using the "Upload New Version" button when uploading to your folder? When it comes to the Viewer Uploader col...

    1. Community
    2. Support Forum
    3. Box Capture not syncing

    Hi Amy,  Welcome to the Box Community! Can you check if you have the latest version of Box Capture installed and what iOS are you running on your iPod touch? Box Capture's latest version is Version...

    1. Community
    2. Support Forum
    3. Change Admin

    Hi Julia, This will require some account specific information, so I've submitted a case to Product Support on your behalf. Kindly check your email for details and further updates.   Please come b...

    1. Community
    2. Support Forum
    3. Changing and saving settings

    Hi Justyna,  Welcome to the Box Community! Have you tried to refresh your browser to see if the changes you made weren't really saved? If the issue persists, can you try clearing your browser cache...

    1. Community
    2. Support Forum
    3. 2-way-authentification

    Hi there,  Welcome to the Box Community!   This may require some account specific information to resolve, so I've submitted a case to Box Support on your behalf.   You should be receiving an email ...

    1. Community
    2. Support Forum
    3. Save the photo

    Hi there,  Welcome to the Box Community! You can connect Box into your Files app and that should allow you more ways to access, move and copy your contents from Box to your iPad and vice versa. You...

    1. Community
    2. Support Forum
    3. notifications

    Hi Maggie,  Welcome to the Box Community! Users in a Box can have different "account wide" settings by manually adjusting their email notification settings. In additional, users collaborating in a ...

    1. Community
    2. Support Forum
    3. Change Admin

    Hi Julia,  Welcome to the Box Community! I understand that your current Admin has retired and need to transfer the Admin role to you, you can follow the guidelines provided in this article: Admin...

    1. Community
    2. Support Forum
    3. 2-way-authentification

    Hi Frank,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...