France
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Recent activity by France-
Hi Allison, Welcome to the Box Community! Can you try to uninstalling Box Drive again from your computer and then install it again following these articles: Uninstall Box Drive Install Box Drive ...
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Official comment Hi Mohammad, Welcome to the Box Community! Running a User Details report includes information such as the "Last login" of your managed user. The details that is reflected on this report includes l...
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Hi Raffi, Welcome to the Box Community! Are you the owner of the missing folder or is it owned by someone else and was shared to you? If a collaborative folder that you do not own is missing from ...
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Hi Sudarshan, I'm glad to hear that it worked! Stay safe and thanks again for your participation in the forum!
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Hi Narendra, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and cre...
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Hi Anil, Welcome to the Community and thanks for your post! Have you tried to reach out to your internal helpdesk or Box Admin so they can run a report for the missing folder? Your Admin may run a...
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Hi there, Welcome to the Box Community! If you do not need people to login to Box to access the files or folder you share, you must set the link access to "People with the link". Have you checked ...
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Hi Aaguimar, Welcome to the Box Community! If you need to change the Primary email address associated to your Box account, you can follow the steps below. Basically, you just need to add your new ...
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Hi Donald, This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an ag...
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Hi Justin, Do you have other Box account where those files may have been stored? Box Product Support team can help you check if there are items recoverable under your account, so I would recommen...