France

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Recent activity by France Recent activity Votes
  • Official comment
    1. Community
    2. Support Forum
    3. Refund

    Hi there,  Welcome to the Box Community!   This would be something our Billing team would like to look into and may require specific account information.  It seems you already have an open ticket ...

  • Official comment
    1. Community
    2. Support Forum
    3. Need to cancel

    Hi Beth,  Welcome to the Box Community! This will require Cancellations team to work directly with you. I've gone ahead and created a ticket for you so that an agent can work directly with you on l...

    • View comment
    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Box Drive has encountered an issue

    Hi Eloy,  Welcome to the Box Community! I understand you encountered issue with Box Drive failing to launch, I'm happy to help. Could you please try manually resetting your Box Drive app following ...

    • View comment
    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Payment won't process

    Hi Lisa,  Welcome to the Box Community! This would be something our Billing team can help you into and will require specific account information so I went ahead and created a ticket for you.   Kind...

    1. Community
    2. Support Forum
    3. ”お支払い情報を処理できませんでした”

    Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

    1. Community
    2. Support Forum
    3. Can't pull any file

    Hi Masum,  Apologies for the delay in responding to your message! This might require specific account information to understand the root cause, so I would suggest contacting Product Support team. C...

    1. Community
    2. Support Forum
    3. SSO Config

    Hi Carla,  Welcome to the Box Community! This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have an o...

    1. Community
    2. Support Forum
    3. Content Searching

    Hi Barry,  Thanks for jumping in on this thread! If you would like to use Box Sync app to access Box file in your local computer, you may download the app and find the instructions on how to instal...

    1. Community
    2. Support Forum
    3. Box Drive is not syncing some deeply nested files

    Hi Joseph,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and creat...

    1. Community
    2. Support Forum
    3. Downgrade Plan please

    Hi Chuck,  Welcome to the Box Community!   This would be something our Cancellations team can assist you with may require specific account information.   It seems you already have an open ticket fo...