France

1. Community
2. Support Forum
3. Transition from IBM to Kyndryl

Hi there,  Welcome to the Box Community! I recommend contacting your internal helpdesk or IT department about the migration so they can check your login access and ID to Box. Thanks for your post a...

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• France
• October 05, 2021 21:20
• 0 votes

1. Community
2. Support Forum
3. How do I set "Dark Mode" for "Box Notes for Desktop" on a Mac?

Hi Rene,  Welcome to the Box Community! Unfortunately, support for Dark Mode on Box Notes is not available at present. The idea has been shared to our product feedback page- Box Pulse, you can find...

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• France
• October 05, 2021 21:17
• 0 votes

1. Community
2. Support Forum
3. Merging Two BOX accounts into One

Hi Marylisa,  Welcome to the Box Community! Is that one owner's Box account linked to a personal lite account or does the owner have his own paid subscription with Box? If it's a lite account, your...

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• France
• October 05, 2021 21:06
• 0 votes

1. Community
2. Support Forum
3. Default Shared Link Settings

Hi Nguyen,  Welcome to the Box Community! You can manage the default settings for shared links in your Account Settings > Sharing tab. To learn more, please take a look at this article. Remember th...

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• France
• October 05, 2021 20:43
• 0 votes

1. Community
2. Support Forum
3. Box Drive - Security

Hi John,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and created ...

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• France
• October 05, 2021 20:37
• 0 votes

1. Community
2. Support Forum
3. Box Drive squeezes local drives

Hi Masaya,  Welcome to the Box Community! We do not recommend deleting items in your Box Drive as that would delete items that are stored in Box cloud. Box Drive's cache size limit is set to 50% of...

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• France
• October 05, 2021 20:30
• 0 votes

1. Community
2. Support Forum
3. Files not syncing

Hi Tony,  Welcome to the Box Community! Are these files showing in Box.com but do not reflect in Box Desktop application of your users such as Box Drive? You could be running into caching issue or ...

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• France
• October 05, 2021 20:14
• 0 votes

1. Community
2. Support Forum
3. Recovering file in trash

Hi Solomon,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and cre...

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• France
• October 05, 2021 20:04
• 0 votes

1. Community
2. Support Forum
3. Managing Shared Accounts after enabling SSO

Hi Reid,  Welcome to the Box Community!   This would be something our Support team would like to look into and may require specific account information.    I've gone ahead and created a ticket fo...

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• France
• October 04, 2021 22:03
• 0 votes

1. Community
2. Support Forum
3. Auto-Download

Hi Fabian,  Welcome to the Box Community!  Direct links would be closest feature that I could think of that can achieve your goal here. A 'Direct link' allows a collaborator to click on the direct ...

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• France
• October 04, 2021 20:47
• 0 votes