France

1. Community
2. Support Forum
3. How do we remove seats from our current account

Hi Tyler,  Welcome to the Box Community!   This might require for you to work directly with our Billing team so I went ahead and created a ticket for you for an associate to help with your request....

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• France
• September 09, 2021 22:23
• 0 votes

1. Community
2. Support Forum
3. Shared Link Won't Work For Everyone

Hi Aaron, Welcome to the Box Community! I see that you are having issue shared an "Open" shared link to one person. This could be due to the person's browser or a network or firewall that could be ...

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• France
• September 09, 2021 18:39
• 0 votes

1. Community
2. Support Forum
3. GST #?

Hi Lainna,  Welcome to the Box Community! To help address your question about GST number, I went ahead and submitted a ticket for you with our Billing department. You should be receiving an email c...

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• France
• September 09, 2021 18:29
• 0 votes

1. Community
2. Support Forum
3. Synced Files Not Showing Up on Website

Hi Brogan,  Welcome to the Box Community! Can you take a look if there are problem items for Box Sync in the system tray or menu bar and open the notification to see what the issue is?  Here is an ...

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• France
• September 08, 2021 22:38
• Edited
• 0 votes

1. Community
2. Support Forum
3. HELP!!! I lost my upload button

Hi Jeannie,  Welcome to the Box Community! We've actually launched in in June the consolidated "New" button combining the 'New' and 'Upload' buttons. Basically, in the new update, the upload featur...

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• France
• September 08, 2021 22:30
• 0 votes

1. Community
2. Support Forum
3. How many folders can be created in one folder?

Hi Yuya,  Welcome to the Box Community!   I've submitted a case to Box Support on your behalf to help confirm this information.   You should be receiving an email confirmation shortly.   Please com...

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• France
• September 08, 2021 22:22
• 0 votes

1. Community
2. Support Forum
3. Saving an excel document that can be updated by multiple users

Hi James,  Welcome to the Box Community! You would need an "Editor" access as a collaborator to be able to edit files saved in Box Folder. In addition to this, if you need to be editing a file conc...

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• France
• September 08, 2021 19:00
• Edited
• 0 votes

1. Community
2. Support Forum
3. Data Space

Hi there,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect Th...

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• France
• September 08, 2021 18:44
• 0 votes

1. Community
2. Support Forum
3. How to pull a folder of Box photos into a Wordpress post?

Hi Roman,  Welcome to the Box Community and thanks for your post in the forum!   Have you checked out this support article on creating Box Embed Widget?   The Box Embed Widget gives you the abilit...

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• France
• September 08, 2021 18:40
• Edited
• 0 votes

1. Community
2. Support Forum
3. Shared link keeps on working even after it is expired

Hi Nikhil,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and crea...

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• France
• September 07, 2021 19:21
• 0 votes