France

1. Community
2. Support Forum
3. External Share with BAKER HUGHES

Hi Julien,  Welcome to the Box Community! Are you getting any sort of error message when sharing a folder to an external collaborator? Can you share a screenshot so we can take a closer look? Best,

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• France
• May 12, 2021 18:36
• 0 votes

1. Community
2. Support Forum
3. Missing Files

Hi Tony,  Welcome to the Box Community! To confirm, are you the owner of the missing files or are these Shared to you and owned by someone else? If a collaborative content that you do not own is mi...

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• France
• May 12, 2021 18:34
• 0 votes

1. Community
2. Support Forum
3. Viewing HTML5 pages

Hi Leo,  Welcome to the Box Community! I don't think this feature is available on Box WebApp, it might be worth checking in on Box API. You can ask this question in our Platform and Development for...

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• France
• May 12, 2021 18:30
• -1 votes

1. Community
2. Support Forum
3. Document missing

Hi Shannon,  Welcome to the Box Community! Can you confirm if you are still a collaborator in the folder where you upload this document? If a collaborative folder that you do not own is missing fro...

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• France
• May 11, 2021 20:05
• 0 votes

1. Community
2. Support Forum
3. Problem deleting a folder or and of its subcontents individually.

Hello, folks! Welcome to the Box Community! Are you getting this message when trying to delete a content in Box Webapp or in Box desktop/ mobile app? Are you the owner of the folder that you are tr...

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• France
• May 11, 2021 20:02
• 0 votes

1. Community
2. Support Forum
3. change owner

Hi Oscar,  Welcome to the Box Community! Please be advised that if you've performed folder ownership transfer, the contents of that folder will be inaccessible while they are being transferred. Thi...

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• France
• May 11, 2021 19:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Making entire Box enterprise environment read only

Hi Saji,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked about.    If this is something you would like to be able to do, I would highly recommend submi...

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• France
• May 11, 2021 19:52
• 0 votes

1. Community
2. Support Forum
3. Images not displaying in Box note, despite having Editor access

Hi Christina,  Welcome to the Box Community! Just to give you some background on how images in Box Notes work: When an image is added to a Box note, a subfolder is created in the same folder as th...

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• France
• May 10, 2021 21:58
• 0 votes

1. Community
2. Support Forum
3. Error: "We could not perform this action because the designated folder is locked by another operation"

Hi Folks,  Welcome to the Box Community! I wanted to check if some of you here are still having the same issue and if its been more than 24 hrs? The reason I ask is because I've seen this issue hap...

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• France
• May 10, 2021 21:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. Issues with shared folders

Hi Florencia,  Welcome to the Box Community! To clarify when you said you gave your manager the property of a shared folder, does that mean you transferred the ownership of your folder to him? If y...

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• France
• May 10, 2021 20:50
• 0 votes