France

1. Community
2. Support Forum
3. unable to watermark my doc

Hi Ramani,  Welcome to the Box Community! Have you checked out this support article on Watermarking Files:  https://support.box.com/hc/en-us/articles/360044195253-Watermarking-Files This may be r...

• View comment
• France
• April 28, 2021 19:37
• 0 votes

1. Community
2. Support Forum
3. request refund

Hi Christina,  Welcome to the Box Community! This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this....

• View comment
• France
• April 28, 2021 19:29
• 0 votes

1. Community
2. Support Forum
3. Box sync issues

Hi there, Welcome to the Box Community! Can you check in Box.com if the parent folder is "Partially Synced" or if it says "Item is Synced"? When a parent folder is partially synced (hovering over ...

• View comment
• France
• April 28, 2021 19:26
• 0 votes

1. Community
2. Support Forum
3. Box Drive stopped working

Hi Cheryl,  Welcome to the Box Community! We appreciate you raising this issue with Box Drive, and our engineering team is currently aware of this situation. While they are working on a fix for thi...

• View comment
• France
• April 28, 2021 19:17
• 0 votes

1. Community
2. Support Forum
3. Box Cloud Syncing Issues

Hi Angelina,  Welcome to the Box Community! We appreciate you raising this issue with Box Drive to us, and our engineering team is currently aware of this situation. While they are working on a fix...

• View comment
• France
• April 28, 2021 19:15
• Edited
• 0 votes

1. Community
2. Support Forum
3. Invoices

Hi Angela,  Welcome to the Box Community!   This will require our Billing team to work directly with you and it seems you already opened ticket for this issue and someone is already helping to addr...

• View comment
• France
• April 28, 2021 19:10
• 0 votes

1. Community
2. Support Forum
3. View permissions per user in a shared folder

Hi David,  Welcome to the Box Community! At this time, you will only be able to see collaborator permissions from the Box Webapp, and currently not available on the Box Desktop applications. To see...

• View comment
• France
• April 28, 2021 19:06
• 0 votes

1. Community
2. Support Forum
3. Folder completely wiped from Mac, now will only sync empty folders

Hi Sarah, Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

• View comment
• France
• April 28, 2021 18:53
• 0 votes

1. Community
2. Support Forum
3. Does box accept a manual drawn electronic signature

Hi Ramani,  Welcome to the Box Community! Have you checked our support article on Box For DocuSign Integration? Box for DocuSign integration enables joint customers to seamlessly send documents sto...

• View comment
• France
• April 27, 2021 22:40
• Edited
• 0 votes

1. Community
2. Support Forum
3. Does box accept signatures via signature pad

Hi Ramani,  Welcome to the Box Community! Have you checked our support article on Box For DocuSign Integration? Box for DocuSign integration enables joint customers to seamlessly send documents sto...

• View comment
• France
• April 27, 2021 22:39
• 0 votes