France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Shared Link - Error Message

    Hi Niall,  Welcome to the Box Community!   This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Support on your behalf.   You should...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. NEED TO CANCEL and REFUND

    Hi Susan and Carol,  Welcome to the Box Community! You may follow the steps in this article on how to cancel your Box account: Canceling Your Box Account You may also email cancel@box.com or if you...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. NEED TO CANCEL and REFUND

    Hi Heather,  Welcome to the Box Community!  I understand you are having issue trying to cancel your account.   This seems like it might be an issue that requires some account specific information,...

  • Official comment
    1. Community
    2. Support Forum
    3. Delete my account

    Hi John, Welcome to the Box Community! To confirm, did you follow the steps in this article on how to cancel your Box account: Canceling Your Box Account If you are having issues and unable cancel ...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Collaborator access

    Hi Titus,  Welcome to the Box Community! To clarify, did you invite the email address that is tied up to your collaborators Box account email? Has your collaborator tried requesting a reset passwor...

  • Official comment
    1. Community
    2. Support Forum
    3. How to see files before folders in view

    Hi Jody,  Welcome to the Box Community! At present, there is no option to change the order of arrangement of your folders and files in Box. All folders will always be on top of your files. If this ...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Folders on box.com app not visible in Box drive

    Hi Ilene,  If the troubleshooting tip we shared here did not resolve the issue for you, you may reach out to our tech support by clicking on the “Contact Support” link just above this page so they ...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Account Cancelled Still no refund

    Hi James,  Welcome to the Box Community! This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Cancellation team on your behalf.   Yo...

    1. Community
    2. Support Forum
    3. Failed in setting SSO with Azure

    Hi Yuki,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a ...

  • Official comment
    1. Community
    2. Support Forum
    3. Box not working on MacOS Big Sur

    Hi Doug,  Welcome to the Box Community! Please check out our response and answer on this issue in other thread related to your use case: https://support.box.com/hc/en-us/community/posts/36005132345...