France

1. Community
2. Support Forum
3. Request Submit form in Folders: moving?

Hi Sean,  Welcome to the Box Community! The File request link is unique to each folder so unfortunately, you can't create a form for one folder and then move it to another. Check out Box File Reque...

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• France
• November 02, 2020 23:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. Response to customer MSA guidelines

Hi Reid,  Apologies as I only saw your comment in here just now! Have you heard from your AE yet? They should be reaching back to you by now to help address these questions.

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• France
• November 02, 2020 20:58
• 0 votes

1. Community
2. Support Forum
3. Upload link w/o downloading folder

Hi there,  Welcome to the Box Community! Your best option for this goal is to use "File Request link"-- its the closest feature that I could think of based on your scenario here. Take a look at the...

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• France
• November 02, 2020 20:43
• 0 votes

1. Community
2. Support Forum
3. Downloading large folder solution

Hi Doug,  Welcome to the Box Community! Have you checked out this article on using FTP for your downloads? https://support.box.com/hc/en-us/articles/360043697414-Using-Box-with-FTP-or-FTPS  FTP i...

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• France
• November 02, 2020 20:36
• Edited
• 0 votes

1. Community
2. Support Forum
3. Advice for Simple Automation--Box Relay, Relay Lite, or Custom?

Hi Gerard,  Welcome to the Box Community! For strategic question like this, I would recommend contacting your assigned Account executive or Customer Success Manager for assistance. They would be th...

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• France
• November 02, 2020 20:16
• 0 votes

1. Community
2. Support Forum
3. Files not syncing to desktop correctly

Hi Patrick,  Welcome to the Box Community! Are there any special characters/ symbols in those file names you changed? You might want to take a look at this article for unsupported file names as som...

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• France
• November 02, 2020 20:09
• 0 votes

1. Community
2. Support Forum
3. I cannot upgrade to Box Starter

Hi Yasuaki,  Welcome to the Box Community! This would be something our Billing team would like to investigate with you and may require specific account information.  I've gone ahead and created a t...

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• France
• November 02, 2020 18:21
• 0 votes

1. Community
2. Support Forum
3. My audios that were saved in Box are missing

Hi Melissa,  Welcome to the Box Community! Do you own the folder where those audio files stored at? Is it a collaborative folder? If so, it may have been deleted by one of your collaborators so you...

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• France
• November 02, 2020 18:18
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cannot see all my uploads

Hi Logy,  Welcome to the Box Community! Are you uploading files with names that already exist in the folder? If so, this is expected as Box overwrites a file and and updates the version each time y...

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• France
• November 02, 2020 23:07
• Edited
• 0 votes

1. Community
2. Support Forum
3. Getting around captcha using ftp does not work

Hi Ronald,  Welcome to the Box Community!  This would be something our Support team would like to investigate with you and may require specific account information.   It seems you already have an o...

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• France
• November 02, 2020 16:52
• 0 votes