France
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Recent activity by France-
Hi Jim, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a t...
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Hi Inger, Welcome to the Box Community! Can you check on your phone setting and follow these steps?: Scroll down to "Camera," tap "Formats" and pick "most compatible" for JPEG and then try upload...
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Hi Pedro, Welcome to the Box Community! It seems you already have an open ticket for this issue with our support department. Please check your email for updates and troubleshooting tips provided ...
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Hi Sean, Welcome to the Box Community! This would be something you'd want to discuss with our billing department to know your options and may require specific account information. Please go ahead...
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Hi John, Welcome to the Box Community! This would be something our Support team can investigate with you and may require specific account information. It seems you already have an open ticket f...
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Hi Nikki, Welcome to the Box Community! May we know how are you accessing your contents in Box? Are you using desktop apps such as Box Sync or Box Drive? The scenario you encounter can happen when...
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Hi Heiner, Welcome to the Box Community! You will be restricted in inviting external collaborators when the following settings are Enabled: Under Folder Settings > Restrict Collaboration within y...
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Hi Yumi, Welcome to the Box Community! Has the receiver checked his Spam/Junk email folder? This seems like it might be an issue that requires some account specific information to solve, so I've s...
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Hi Igor, Thanks for following up! I understand you're looking to change the location of your Box Drive folder to save spaces, however at present, Box Drive does not allow changing location of where...
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Hi Amy, Welcome to the Box Community! Have you checked out this KB article on Generating a FRUP Report in the Box + Salesforce Integration? This may be relevant to your problem with the next steps...