France

1. Community
2. Support Forum
3. box tools installed on my safari, but still cannot open/ edit spreadsheeds

Hi Nadia,  Welcome to the Box Community and thanks for your post in the forum!   This would be something our Box Support team would like to investigate with you and may require specific account inf...

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• France
• September 21, 2020 15:22
• 0 votes

1. Community
2. Support Forum
3. Download a large folder from a shared link

Hi Yuan,  Welcome to the Box Community and thanks for your post in the forum! Shared links only allow you to download contents in a folder and anything that is inside of it, so copying or cloning t...

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• France
• September 21, 2020 15:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. If I share a file by link, can people see my personal data?

Hi there, Welcome to the Box Community and thanks for your post in the forum! Sharing a link of a single file should be alrighty and should not disclose your personal information, however when you ...

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• France
• September 21, 2020 14:51
• 0 votes

1. Community
2. Support Forum
3. Automated file reports

Hi Jason,  Welcome to the Box Community!   Let me try to help and answer your questions with the best that I can: How do we find the controls for the automated file reports or Box updates?      ...

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• France
• September 16, 2020 18:48
• Edited
• 0 votes

1. Community
2. Support Forum
3. Folder Permissions on macOS

Hey, everyone! Thanks for following up on this. For @Sanat's question, yes, when you remove a collaborator from a Box folder, that user will no longer be able to access the said Folder. For @Jason,...

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• France
• September 16, 2020 15:28
• 0 votes

1. Community
2. Support Forum
3. Direct Link

Hi there, Welcome to the Box Community and thanks for your post in the forum! Direct link is a premium feature, so it's available to all paying accounts including Personal Pro, Business, Etc. Users...

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• France
• September 16, 2020 23:42
• Edited
• 0 votes

1. Community
2. Support Forum
3. No public links after upgrade to business account

Hi Tim,  Welcome to the Box Community and thanks for your post in the forum! There are two settings you'd want to check to make sure you can set your links accessible to "anyone with the link" (pub...

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• France
• September 16, 2020 15:01
• 0 votes

1. Community
2. Support Forum
3. Can I change text color for files and folders (to black instead of gray)

Hi Chris,  Welcome to the Box Community forum! Unfortunately, we don't currently offer the feature to customize your Box folders.  If this is something you would like to be able to do, I would high...

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• France
• September 15, 2020 21:15
• 0 votes

1. Community
2. Support Forum
3. Folder Permissions on macOS

Hi Jason,  Welcome to the Box Community and thanks for your post in the forum!   Has there been any changes with the user's permission on the folders in Box.com? Any changes made on Box web app wil...

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• France
• September 15, 2020 21:07
• 0 votes

1. Community
2. Support Forum
3. Multiple users save capability

Hi Brian,  Welcome to the Box Community and thanks for your post in the forum! Simultaneous editing using your Microsoft excel local app is currently not supported. If you have multiple users editi...

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• France
• September 21, 2020 14:11
• Edited
• 0 votes