France

1. Community
2. Support Forum
3. Error Message 'Unable to open folder'

Hi Everyone,  I'm so sorry to hear that you've encountered this issue with Box Drive. To further look into this, can you please share you use cases to our support team by submitting your tickets he...

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• France
• July 19, 2021 21:09
• -1 votes

1. Community
2. Support Forum
3. Error message

Hi Gabriella,  Welcome to the Box Community! Looking into previous cases submitted for this error message, it seems this is related to an outdated .Net Framework. Can you please make sure your devi...

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• France
• July 19, 2021 20:23
• Edited
• -1 votes

1. Community
2. Support Forum
3. Box disappearing from desktop

Hi Henrique,  Welcome to the Box Community! This is definitely an unusual behavior for Box Drive so to help further look into this, I've submitted a case to Box Support on your behalf.   You shou...

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• France
• July 13, 2021 19:50
• -1 votes

1. Community
2. Support Forum
3. HOW TO USE BOX AS NETWORK DRIVE

Hi Mark,  Welcome to the Box Community! As of October 25, 2019, Box has ended the WebDAV support, you can find this announcement in this article: More information on WebDAV with Box. Box Drive or t...

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• France
• July 12, 2021 19:55
• -1 votes

1. Community
2. Support Forum
3. Missing Files and folders

Hi Thomas,  Welcome to the Box Community! This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have a t...

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• France
• July 09, 2021 19:06
• -1 votes

1. Community
2. Support Forum
3. Help restore needed

Hi Jennifer,  Welcome to the Box Community! I'm really sorry about what happened with your Box files/ folders. Have you completely checked your Box Trash to see if your deleted contents are in ther...

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• France
• June 28, 2021 20:12
• -1 votes

1. Community
2. Support Forum
3. Can't seem to find the page

Hi Abhishek,  Welcome to the Box Community! We usually see this message if you access a content using a Box account linked to a different email than what was invited to access the content. Please m...

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• France
• June 25, 2021 20:11
• 0 votes

1. Community
2. Support Forum
3. Shared links

Hi Kishore,  Welcome to the Box Community! This is expected behavior and at present, there's no way to set different expiration dates for each users you Shared a link to for the same document. If ...

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• France
• June 23, 2021 20:41
• -1 votes

1. Community
2. Support Forum
3. Error Message 'Unable to open folder'

Hi Nat,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and created...

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• France
• June 18, 2021 19:28
• -2 votes

1. Community
2. Support Forum
3. Can you get notifications after collaborators edit a file using Office Online?

Hi Nicole,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked about notifications for file edits and new version creation.   If this is something you woul...

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• France
• June 17, 2021 19:29
• 0 votes