France
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Recent activity by France-
Hi Vinicius, Welcome to the Box Community, I'm happy to help! I see that you are on a Starter plan and having issue removing the Box logo for Embed Widget despite the option being already disabled...
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Hi Rebekah, I've carefully checked and none of the accounts mentioned are linked to a Starter, Business or Enterprise account. If you've signed up for any paying Business or Enterprise Box, but is...
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Hi there, I went ahead and ran the same script for your account so you should also now see the correct storage usage on you Box. Let me know if you have other questions and if there is anything el...
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Hi MJH, Did you click the "Save" button when you were working on this file? When you saved the file, did you receive a similar message when you were saving your changes to Box as described in this...
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Hi there, Welcome to the Box Community, I'm happy to help! We appreciate you raising this issue to us, and our engineering team is currently aware of this situation. While they are working on a fi...
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Hi Mychelle, Welcome to the Box Community, I'm happy to help! If you do not want to grant a user access to an entire folder, and only to a specific file, you can actually do this following the ste...
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Hi Mitch, Welcome to the Box Community, I'm happy to help! If you wish to cancel your Box account, please follow the steps provided in this article: https://support.box.com/hc/en-us/articles/36004...
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Hi Faramarz, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect ...
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Hi Samuel, Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an ...
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Hi blazjemec, Welcome to the Box Community, I'm happy to help! If the deleted items are no longer in your Box Trash, there is still a 14-day grace period for paying customers, during which Product...