Harvey Donner

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Activity overview

Latest activity by Harvey Donner

  • Harvey Donner commented,

    1. Community
    2. Support Forum
    3. Account storage issue

    Thank you!Storage info is now accurate!

  • Harvey Donner created a post,

    Account storage issue

    Answered
    1. Community
    2. Support Forum

    I would like to buy more storage but I am not confident that Box can reliably calculate my storage use.I looked under Profile - Account - Account Settings - Account Details - Storage use.It says 64...

    • Harvey Donner
    • 2 followers
    • 2 comments
    • 0 votes

  • Harvey Donner commented,

    1. Community
    2. Support Forum
    3. Storage count

    Please help me establish correct storage usage inside Insight panel of Admin Console.

  • Harvey Donner commented,

    1. Community
    2. Support Forum
    3. Storage count

    Sorry, but my size count is still the same (and wrong).I am talking about storage usage in Insights panel of Admin Console (https://hdinfo.app.box.com/master). I have only 4 files there (all betwee...

  • Harvey Donner created a post,

    Storage count

    Answered
    1. Community
    2. Support Forum

    Please reset my storage count.　Thank You.

    • Harvey Donner
    • 2 followers
    • 3 comments
    • 1 vote

  • Harvey Donner created a post,

    Wrong space calculation

    Answered
    1. Community
    2. Support Forum

    There is some problem with the calculation. I have just one folder with 4.2 GB of files. The apps says I have 7.2 GB of files and my space is almost full. PS: No files in the trash

    • Harvey Donner
    • 2 followers
    • 1 comment
    • 0 votes

  • Harvey Donner commented,

    1. Community
    2. Support Forum
    3. Storage usage is wrong

    Sorry, but the script did not work. I have only 4 files that amount to around 6GB and Insights page shows 9GB usage. Please check what is going on. It is very easy to check. files 1re 1.9GB, 1.9GB,...

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    • Harvey Donner
    • 0 votes

  • Harvey Donner created a post,

    Storage usage is wrong

    1. Community
    2. Support Forum

    Can you please run the script that recounts the usage?

    • Harvey Donner
    • 2 followers
    • 2 comments
    • 0 votes

  • Harvey Donner created a post,

    Storage limit reset

    1. Community
    2. Support Forum

    Please reset my storage usage as it shows incorrect usage and I cannot upload what I need to.  

    • Harvey Donner
    • 2 followers
    • 1 comment
    • 0 votes

  • Harvey Donner commented,

    1. Community
    2. Support Forum
    3. Storage limit reset

    Sorry, but my usage is still not correct. It is the same as before. I deleted one file and it was immediately reflected in usage but it still shows several GB too much usage.