AJ
- Total activity 3364
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Recent activity by AJ-
Hi Matti, Welcome to the Box Community! I'm sorry to hear about the trouble with the charges. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504....
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Hi Petra, Welcome to the Box Community! The link has the settings set to "Collaborators'. This means that the shared link can be accessed if file/folder was shared through invitations or incorre...
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Hi Claire, Welcome to the Box Community! I suggest that you check this article from our Box Product Support page about adding seats. https://support.box.com/hc/en-us/articles/360043695374-I-Have...
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Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and I suggest that you still need to delete unwanted files since you went over the 50 GB allocated...
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Hi Martin, Welcome to the Box Community, I'm happy to help! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by go...
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Hi Anita, Welcome to the Box Community! I'm sorry to hear about the trouble. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. Best,
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Hi 村田 みづ穂, Welcome to the Box Community, This would be best addressed by our Cancellations Team at cancel@box.com. Please check this helpful article from our Box Product Support page about "Ca...
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Hi Joaquin, Welcome to the Box Community, I see that our Billing Team already addressed your request via ticket. Please reach out if there’s anything else we can assist with! Best,
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Hi Rhyan, Welcome to the Box Community, I'm happy to help! I'm sorry to hear about the trouble on submitting your payment information. Please send an email to billing@box.com and one our billing r...
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Hi Samir, Welcome to the Box Community! I'm sorry to hear about the trouble with the upgrade. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504...