AJ
- Total activity 3364
- Last activity
- Member since
- Following 0 users
- Followed by 4 users
- Votes 3
- Subscriptions 1693
Comments
Recent activity by AJ-
Hi Martin, Welcome to the Box Community, I'm happy to help! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by go...
-
Hi Anita, Welcome to the Box Community! I'm sorry to hear about the trouble. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. Best,
-
Hi 村田 みづ穂, Welcome to the Box Community, This would be best addressed by our Cancellations Team at cancel@box.com. Please check this helpful article from our Box Product Support page about "Ca...
-
Hi Joaquin, Welcome to the Box Community, I see that our Billing Team already addressed your request via ticket. Please reach out if there’s anything else we can assist with! Best,
-
Hi Rhyan, Welcome to the Box Community, I'm happy to help! I'm sorry to hear about the trouble on submitting your payment information. Please send an email to billing@box.com and one our billing r...
-
Hi Samir, Welcome to the Box Community! I'm sorry to hear about the trouble with the upgrade. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504...
-
Hi Steven, Welcome to the Box Community. To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choose Account Setti...
-
Hi Rosa, Welcome to the Box Community! Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of the...
-
Hi Sara, Welcome to the Box Community! I'm sorry for the confusion. I see that you already have the 2fa enabled in the account. Here is an article from our Box Product Support that may be of help...
-
Hi Hank, Welcome to the Box Community! I see that we’ve already addressed your request via ticket #2614551. Please reach out if there’s anything else we can assist with! Best, #2614551