AJ

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Recent activity by AJ Recent activity Votes
    1. Community
    2. Support Forum
    3. Refund

    Hi Scott, Welcome to the Box Community!  I'm sorry for the confusion. This will require our Billing team to work directly with you at billing@box.com.  Best,

    1. Community
    2. Support Forum
    3. Storage usage is incorrect

    Hi Nestor, Welcome to the Box Community!  I ran a script to fix the file size count in  your used storage and should be seeing the right file size count. You can check this by going to your Box ...

    1. Community
    2. Support Forum
    3. Authenticator App?

    Hi Mara, Welcome to Box Community. This issue would be better addressed by our Product Support. I've created a ticket for you.   They'll be in touch with you soon, please check your email for upda...

    1. Community
    2. Support Forum
    3. View Historic Shared Folders and activity

    Hi Alain, Welcome to the Box Community!  If you no longer have access to the shared folders then you may want to contact the owner to send you the invitation. Now, for getting an overview of the li...

    1. Community
    2. Support Forum
    3. Collaboprator accidentally deleted

    Hi there, Welcome to the Box Community!    I suggest that you invite the collaborator again by sending the invitation to the folder.    Here is an article from our Box Product Support page about "I...

    1. Community
    2. Support Forum
    3. iOS doc scans too large

    Hi there, Welcome to the Box Community!    I see that you share the same concern with other users regarding the file size of the scans. Our Product team is constantly looking for ways to improve B...

    1. Community
    2. Support Forum
    3. New Confirmation Email

    Hi Lynn, Welcome to the Box Community!  I'm sorry for the confusion. I looked up your Box account and see that this was already confirmed. You may want to try logging in first using your Box creden...

    1. Community
    2. Support Forum
    3. Live Person PLEASE!

    Hi Elayne, Welcome to the Box Community!  Phone support is only available for business accounts and higher and can be requested here. https://support.box.com/hc/en-us/articles/360043696074-Phone-Su...

    1. Community
    2. Support Forum
    3. Add infinite scrolling of pages!

    Hi there, Welcome to the Box Community!    I am glad to know you are considering Box for content management. Please keep in mind that here in Box, we do keep your options open at all times especial...

    1. Community
    2. Support Forum
    3. Incorrect storage usage

    Hi there, Welcome to the Box Community!  I ran a script to fix the file size count in  your used storage and should be seeing the right file size count. You can check this by going to your Box c...