AJ

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  • Total activity 3355
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Recent activity by AJ Recent activity Votes
    1. Community
    2. Support Forum
    3. FOLDER NOT SYNCING

    Hi Lorenzo, Welcome to the Box Community!    In rare cases, a certain sequence of actions/events between the local computer and the Box website may prevent a file from being synced. In this case, t...

    1. Community
    2. Support Forum
    3. 50GB storage account full?

    Hi Laura, Welcome to the Box Community!    I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box...

    1. Community
    2. Support Forum
    3. Error updating

    Hi there, Welcome to the Box Community!    I'd like you to follow the steps in installing Box Drive and the error you may be receiving.  https://support.box.com/hc/en-us/articles/360043697474-Insta...

    1. Community
    2. Support Forum
    3. Missing Documents

    Hi Allie, Welcome to the Box Community!  I retrieved a folder in the account but does not have any files in it and please note that this may be related to the shared folder almost with the same fol...

    1. Community
    2. Support Forum
    3. Can Login But Files Not Mine!

    Hi Andrea, Welcome to the Box Community!  Are you able to login to your Box account? If yes,  please visit https://app.box.com/reset and enter the email address associated with your Box account. Pl...

    1. Community
    2. Support Forum
    3. storage full

    Hi Kan, Welcome to the Box Community!    I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...

    1. Community
    2. Support Forum
    3. Incorrect storage used

    Hi Scott, Welcome to the Box Community!    I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box ...

    1. Community
    2. Support Forum
    3. DRIVER VAZIO E SEM ESPAÇO

    Hi Jorge, Welcome to the Box Community!    I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box...

    1. Community
    2. Support Forum
    3. authentication post

    Hi Sara, Welcome to the Box Community!    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for...

    1. Community
    2. Support Forum
    3. mp4. File upload

    Hi, Welcome to the Box Community!    To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choose Account Settings >...