Box User

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  • Total activity 19
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Posts

Recent activity by Box User Recent activity Votes

  • Storage Data Used is Incorrect - request to run fix script

    Answered
    1. Community
    2. Support Forum

    Hello, I have the usual problem with the Storage Data used being incorrect.  Can I request someone kind to run the fix script for me? Many thanks!Graeme

    • Box User
    • 3 followers
    • 5 comments
    • 1 vote

  • "Storage Used" figure incorrect

    Answered
    1. Community
    2. Support Forum

    Hi, please run the script to correct the storage usage for my account as described in this support article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-...

    • Box User
    • 2 followers
    • 1 comment
    • 0 votes

  • "Storage Used" figure incorrect - request to run correction script

    Answered
    1. Community
    2. Support Forum

    Hello Support, May I request that the correction script is run again on my account?  I've just done some serious housekeeping with lots of file deletes, but the storage used count remains too high....

    • Box User
    • 2 followers
    • 1 comment
    • 0 votes

  • "Storage Used" figure incorrect

    Answered
    1. Community
    2. Support Forum

    Hi Support Team, Can you please run the script for my account to correct the reporting inaccurate storage usage? https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Cou...

    • Box User
    • 2 followers
    • 1 comment
    • 0 votes

  • "Storage Used" figure incorrect again

    Answered
    1. Community
    2. Support Forum

    Hello, Once again after some file deletion and housekeeping I find that my "Storage Used" amount is wrong.  Can I request that some kind person runs the magic script for me, to make my quota correc...

    • Box User
    • 3 followers
    • 2 comments
    • 0 votes

  • "Storage Used" figure incorrect again

    Answered
    1. Community
    2. Support Forum

    Hello, Once again after some file deletion and housekeeping I find that my "Storage Used" amount is wrong.  Can I request that some kind person runs the magic script for me, to make my quota correc...

    • Box User
    • 2 followers
    • 1 comment
    • 0 votes

  • "Storage Used" figure incorrect

    1. Community
    2. Support Forum

    Once again my "Storage Used" figure does not track actual usage.  I have deleted many files with no reduction in this figure.  It seems to happen every few months, and I always need to request that...

    • Box User
    • 2 followers
    • 1 comment
    • 0 votes

  • "Storage Used" figure incorrect

    1. Community
    2. Support Forum

    This is a problem I seem to hit every few months whenever I do a clear out of my files, and it has required Box Support to run a script to fix it.  I have previously made the request and it has hap...

    • Box User
    • 3 followers
    • 1 comment
    • 1 vote