"Storage Used" figure incorrect

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Box User

• July 30, 2023 19:48

Hi Support Team,

Can you please run the script for my account to correct the reporting inaccurate storage usage?

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Many thanks in advance.

G

 

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  Rona

  • July 31, 2023 17:56

  Hi G, 

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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