Aira

1. Community
2. Support Forum
3. I Year Cancel Request - Still Not done

Hi Lesley,  Welcome to the Box Community!  I would suggest to follow the procedure in this article: : https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account Please let us...

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• Aira
• January 25, 2022 07:40
• 0 votes

1. Community
2. Support Forum
3. Account Termination

Hi there,  Welcome to Box Community!  To cancel your account, please see the procedure in this article: http://: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account  H...

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• Aira
• January 25, 2022 07:37
• 0 votes

1. Community
2. Support Forum
3. What does "You removed all applications from your Login Activity List" mean

Hi Lisa,  Welcome to the Box Community!  Resetting your password will clear the "Login Activity" list that appears in your account. It will notify you once you made the action.  Best!  

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• Aira
• January 25, 2022 07:35
• 0 votes

1. Community
2. Support Forum
3. removing a domain from domain management

Hi there,  Welcome to the Box Community!  To remove a secondary email, please see this article: https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail  Please ...

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• Aira
• January 25, 2022 03:34
• 0 votes

1. Community
2. Support Forum
3. Storage Usage is incorrect

Hi Gary,  Welcome to the Box Community!  I've run a script to correct the storage count and it should be updated now.  Let us know if there's anything that we can help. 

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• Aira
• January 25, 2022 02:06
• 0 votes

1. Community
2. Support Forum
3. Share link with password

Hi there,  Welcome to the Box Community!  This feature is not available for your type of account. You can check this article for reference: Configuring Individual Shared Link Settings Best!

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• Aira
• January 25, 2022 00:25
• 0 votes

1. Community
2. Support Forum
3. Canceling my free trial

Hi Hannah, Welcome to the Box Community!  To cancel your account, please feel free to follow the procedure in this article:  https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Bo...

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• Aira
• January 25, 2022 00:04
• 0 votes

1. Community
2. Support Forum
3. Incorrect free space

Hi there,  Welcome to the Box Community!  I've run a script to correct the storage count and it should be updated on your end now.  Let us know if there's anything that we can help. 

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• Aira
• January 24, 2022 23:44
• 0 votes

1. Community
2. Support Forum
3. SEND REQUEST button in signature module is not clickable

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what are you referring to?  Looking forward in assisting you.

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• Aira
• April 04, 2023 10:15
• -1 votes

1. Community
2. Support Forum
3. IOS APP Malfunction

Hi there, Welcome to the Box Community!  For me to check, may I please have the following:  What iOS version do you have? How are you exactly uploading the files? Have you tried to uninstall/reins...

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• Aira
• March 29, 2023 00:41
• -1 votes