Box Product Support
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Articles
Recent activity by Box Product Support-
Announcing enhanced capabilities for device trust
We will be releasing enhanced capabilities for device trust to support stronger managed device validation and secure remote work. Key features include: Validate a unique, device-specific certif...
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Box Drive v2.13 Release Notes
Hello All, We will be releasing a new update for Box Drive (v2.13). In this release we have resolved the following bugs: Re-invited collaborator does not see items in folder: Users who are rem...
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Support for RAW and DWG files in mobile Preview (iOS and Android)
On both iOS and Android, Box customers can preview files in the RAW and DWG format directly within the app.
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Box for Office (v 4.10.0)
Hello All, We will be releasing a new update on Box for Office (v4.10.0) that includes stability improvements. Thanks,- Box for Office Team
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Resumable Uploads GA!
With Resumable Uploads, you'll now be able to resume your failed uploads from where the upload last left off. If you're running from meeting to meeting while an upload is occurring and happen to ...
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Capture 1.4.0
Capture 1.4.0 includes the following changes: Updated look and feel, including refreshed iconography Resolved issues where uploading media from the device library would sometimes crash the app Res...
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Simplified end user classification
We've released an improvement to the end user classification experience. When a user is classifying a file or folder, they will now see the associated security controls from Box Shield that will b...
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Box Shield Dashboard Enhancements
This month, we are making some enhancements to the Box Shield dashboard to help admins see the big picture and hone in on what's most important. The new modules provide a visual summary of Shield ...
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Box for Office (v 4.9.0)
Hello All, We will be releasing a new update on Box for Office (v4.9.0) that includes stability improvements in the next two weeks. Thanks, - Box for Office Team
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Custodian search inside a legal hold
In large organizations, a legal hold can have hundreds of custodians, and it becomes difficult for an admin to answer “Has this user been placed on hold?”. Box Governance will soon enable admins t...