Box Product Support
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Articles
Votes on activity by Box Product Support-
Improved App Management Experience
On 2/5, we released an updated version of the Enterprise Settings -> Apps tab in the Box Admin Console. This new experience makes it easier for Box admins to discover and deploy 3rd party applicat...
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Multizones Onboarding with SSO
In March, we will enable Multizones customers to be able to map users to Zones via SAML assertion. With a one-time setup, admins can set their enterprise to allow users to be mapped to a Zone upo...
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Python 2.7 EOL for Drive
EDIT (12/19/2019) - We have completed the work to migrate Box Drive to Python v3.7 from v2.7 in Box Drive v2.11, but we will not complete this release prior to January 1st due to a recently discov...
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Relay Classic EOL on 12/31/2019
We will be ending support for Relay Classic on December 31, 2019. All Existing Relay Classic customers should have received email communications about how to move to the new Box Relay. If you h...
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Box Drive v2.10 Release Notes
In this release we have included the following enhancements: Custom UI on Mac is now localized, reaching parity with Windows. Improved start up time for users with very large file trees. We...
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Box for Office (v 4.9.0)
Hello All, We will be releasing a new update on Box for Office (v4.9.0) that includes stability improvements in the next two weeks. Thanks, - Box for Office Team
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Box Drive v2.9 Release Notes
In this release we have included the following enhancements: For Macs, package file types (from applications such as iWork, Omnigraffle, etc.) will now become Problem Items when added to the Box D...
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Box Tools Windows (v4.6.1)
We released a new update on Box Tools Windows (v4.6.1) which will deliver the following important improvements: *Updated October 6th, 2019 from Box Tools (v4.6.0 to 4.6.1)* Localization support ...
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Box Sync Long Term Supported (LTS) Installer v4.0.7966
We are releasing a new version of our Box Sync LTS Installer which will replace the current v4.0.7901. Once released, it will be available here. This new version includes a critical resolution ...
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Custodian search inside a legal hold
In large organizations, a legal hold can have hundreds of custodians, and it becomes difficult for an admin to answer “Has this user been placed on hold?”. Box Governance will soon enable admins t...