Box Product Support
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Recent activity by Box Product Support-
Resumable Uploads GA!
With Resumable Uploads, you'll now be able to resume your failed uploads from where the upload last left off. If you're running from meeting to meeting while an upload is occurring and happen to...
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Box for Oracle NetSuite Technical Issue - Action Required
This notice impacts customers who have recently installed or used the new Box for Oracle NetSuite integration. We have discovered a technical issue with one of the bundle versions that may cause ...
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Admin Insights Export Updates
In April, we launched a New Navigation and Insights Dashboard for Admins. To provide admins with more context, we have also added the user activity drill in capabilities, and additional capabilit...
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Box for Salesforce V3.0 to V3.53 – Critical Update
In February 2019, we published a change to our public Box API that will break certain older versions of the Box for Salesforce managed package. Important Due to the critical nature of this pat...
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Salesforce v3.54 - Critical Update
This is a patch of the Box for Salesforce managed package to unblock future critical upgrades of Box's public APIs. Due to the critical nature of this patch, Box for Salesforce 3.54 will be aut...
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Python 2.7 EOL for Drive
EDIT (12/19/2019) - We have completed the work to migrate Box Drive to Python v3.7 from v2.7 in Box Drive v2.11, but we will not complete this release prior to January 1st due to a recently disco...
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Box Certification Frequently Asked Questions
What is the Box Certified Professional? The Box Certified Professional (BCP) is the credential earned after passing the Box Certified Professional exam. The credential is designed to validate IT pr...
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Refreshed User Experience - Admin Console
We are excited to announce a new user experience in the Admin Console. The updates to the Admin Console will preserve all the behaviors you know well, but with an improved UI. The UI will have a ...
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Mark for Offline with Box Drive!
Introducing Mark for Offline in Box Drive, our latest feature that enables you to mark any folders you need for offline access and easily work on the go. Easily select the folders you want to wor...
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Additional admin controls on shared links expiration policies
We are enhancing the auto-expiration capabilities of our shared links by enabling the enforcement of default expiration based on link type. This improvement gives additional controls to Box Admin...