Box Product Support
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Articles
Recent activity by Box Product Support-
Additional admin controls on shared links expiration policies
We are enhancing the auto-expiration capabilities of our shared links by enabling the enforcement of default expiration based on link type. This improvement gives additional controls to Box Admin...
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TLS 1.1 EOL
We will be discontinuing support for TLS 1.1 across all Box services so that we can align with industry best practices to continue to provide the highest security for your content. After March 31...
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Salesforce v3.54 - Critical Update
This is a patch of the Box for Salesforce managed package to unblock future critical upgrades of Box's public APIs. Due to the critical nature of this patch, Box for Salesforce 3.54 will be auto...
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Box for Salesforce V3.0 to V3.53 – Critical Update
In February 2019, we published a change to our public Box API that will break certain older versions of the Box for Salesforce managed package. Important Due to the critical nature of this pat...
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Box for Oracle NetSuite Technical Issue - Action Required
This notice impacts customers who have recently installed or used the new Box for Oracle NetSuite integration. We have discovered a technical issue with one of the bundle versions that may cause c...
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End of Support for KeySafe with Amazon Web Services CloudHSM in Feb 2020
Box will end support for KeySafe with CloudHSM in February, 2020 to mirror the end of life of CloudHSM from Amazon Web Services (see AWS FAQs). Box is proactively reaching out to KeySafe CloudHSM ...
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Box for Oracle NetSuite
Box for Oracle NetSuite On July 31, 2019 we will end product support for all versions of Box for Oracle NetSuite that are older than the most recent version. To ensure that you are on the most re...
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Box for Salesforce
Box for Salesforce On July 31, 2019 we will end product support for all versions of Box for Salesforce that are older than the most recent version. To ensure that you are on the most recent versi...
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Box for Office (v.4.6).
We released a new update on Box for Office (v.4.6) which will deliver bug fixes.
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Box for Office (v 4.7.1)
Hello All, We will be releasing a new update on Box for Office (v 4.7.1) in the next two weeks that has stability improvements, including resolving an issue where Box for Office was reporting th...