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How To Disable Plugins/Add-Ons/Extensions In Multiple Browsers

Plugins , End User , Troubleshooting , Article , Product Utilization , Box Web Application , Established , Instruction

Can browser plugins and extensions affect my connection to Box?

If you are encountering speed, upload, download, or various interface problem with Box it could be caused by a plugin, add-on, or extension that you have installed in your browser. To see if this is the case you can try disabling all plugins, add-ons, or extensions within your browser. Here are steps for various browsers:

 

Mozilla Firefox:

  1. Click menuFirefox.png in the top right-hand corner of the browser window and choose Add-ons and themes from the right column of the menu to open an Add-ons Manager tab in the active browser window. 
  2. Click Extensions to view the installed extensions that add features to Firefox, or click Plugins to view plugins that add compatibility and functionality.
  3. UsetoggleFirefox.pngto deactivate the extension.
  4. If you want to delete an extension entirely, click Remove.
  5. Restart Firefox to complete the process.

Google Chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More  > Extensions > Manage Extensions.
  3. If you want to delete an extension entirely, click Remove.
  4. Use toggleFirefox.png to deactivate the extension.

Safari:

  1. Choose Safari > Settings.
  2. Click the Websites tab to see Plugins.
  3. Internet plugins installed on your computer appear on the left side of the Plugins panel. Select a plugin to configure its website settings.
  4. Currently Open Websites in Safari appear on the right side of the plug-ins sheet. Configured Websites may also appear here.
  5. Depending on the plugin, you have different configuration options. For example you can allow or deny the access, define sound settings, block or allow pop-ups and so on.
  6. If you want to delete a website from the list entirely, click Remove.

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