How-to Guides for Billing
- Updating Billing Contact
- How to View Billing Information
- Updating your Credit Card Information
- Billing FAQ - Japan Customers Specifically
- Box, Inc. W-9 Form
- Canceling Your Box Account
- Reactivating Your Box Account
- Downgrading Your Box Account
- Payment Methods Accepted by Box
- Uploading Invoices to Your Box Account
- Adding Seats To My Account
- Decreasing Seats From Your Subscription
- Upgrading your Box Account
- Requesting a Refund
- Making Payments by Check or Wire Transfer
- Preserving your Files Before Account Downgrade
- Understanding the Prorated Amounts on Your Invoice
- Finding Your Tax Amount On Your Invoice
- Understand How Sales Tax Affects Your Billing
- Understanding How VAT Affects UK Customers