Error Message when I start my Mac Book

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Dr Christian Trippner

• 2023年03月16日 07:27

Recently, when I start my Mac Book, the following pop-up appears with an error message: "Box Drive has encountered a problem that requires a manual reset of Box Drive. If the problem persists, contact Box Support". I manually reset Box-Drive, restarted the computer and the problem persists. Since I am not the only one affected by this problem, as you can read here in the form, I urgently request a solution to this error.

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  Rona

  • 2023年03月17日 21:22

  Hi Christian, 

  Welcome to Box Community and glad to help! 

  If you haven't tried yet, please uninstall Box Drive and reinstall it. 

  You may head over to this link and uninstall Box Drive.

  To reinstall it please click here. 

  Hope it works! And if the issue persist kindly open a ticket and have our Support Team to assist. 

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