Could you execute please your script for storage for my account
回答済みIt seems it is known issue and finally I encountered it as well. (2.5Gb of real storage used while it says 10Gb)
At the same time could you please provide some solution for client side (any script to execute or at least to ignore error code or other programming hack) because I have a strong feeling that the issue will apear again very soon since I am using automated cloud syncronisation (rclone). I am using actually my own shell scripts and oauth to interact with box storage. Thank you.
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Hi there,
Welcome to Box Community, sorry to hear about the issue and glad to help!
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it.
Hope it helps!
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Rona HOW DO WE CONTACT YOU?
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Rona Our space is still showing as full.
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Hi there,
Thanks for your reply!
Kindly clear your browser's cache and cookies, log out and log back in to box.com.
Hope it helps!
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