out of storage when I am not

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Box User

• 2025年01月10日 15:32

As many others have seemingly encountered, when I attempt to upload content it says I am out of storage, but when I visit Admin it says I have ~50% quota remaining. When I signed up for this, the developer account gave 50GB of space for lifetime, but currently the developer account only provides 10GB, which I suspect is the source of the issue.

Can someone please help, or advise on how I can submit a support ticket? (another option that has been seemingly removed from developer accounts as well)

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  Rona

  • 2025年01月10日 23:04

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Kindly attach a screenshot of your upload error through this thread. 

  We'd love to further assist! 

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