The first time SharePoint Online admin authentication in a new customer tenant requires a Global Admin. For first time authentications, a principal identity is created for the Shuttle application in the customer tenant. The Global Admin user must already have access to the customer tenant admin site.
This can be done by logging in as Global Admin user and navigating to the customer tenant admin center. An admin can then authenticate SharePoint Online admin systems. You need global admin credentials for Sharepoint to perform the migration. As the global admin user, make sure to log in to the Sharepoint admin console and assign yourself as the owner of the root site.
Set up Sharepoint as source system
- Provide a unique name for the job.
- Select Sharepoint Online.
- Follow the on-screen instructions to connect Sharepoint Online:
- Log in to Sharepoint using your global admin credentials.
- Authorize Box Shuttle to access your data.