Note: For Box Hubs, to have your AI settings carry over when the Box AI Beta ends, you will need to accept the Box AI Product Addendum prior to public release.
Box AI can be made available to your users in Box Notes and when previewing the documents you store in your organization’s Box Service instance.
Enabling Box AI for specific users has the following limitations:
- You can enter up to 100 names/email addresses and up to 100 groups. If you want to enable or disable more, you have to enable or disable Box AI for the entire organization.
- You can only select groups that have Permission Setting set to Admins Only. For details, see Creating and managing groups.
To enable Box AI features in the Admin Console, you need to review and accept some specific Box AI legal terms. Depending on your agreement terms with Box, you are shown one of the following messages:
Addendum Message
If you are using your first Box AI feature, when opening the Edit Configuration menu, you will need to review and accept the Box AI Product Addendum before enabling Box AI for your organization:
If no message appears when clicking Edit Configuration then your underlying agreement with Box already includes AI terms.
Review Agreement Offline Message
If, when navigating to the Box AI tab, the Review Agreement Offline message appears, contact your Box Account Team or click on the link in the message to request Box AI access:
This message indicates that your organization has specific restrictions when using Box AI, however, as an admin, you may still request access and enable Box AI for your organization by reaching out to our account team or support.box.com.
User Permissions
The Box AI Admin Console permissions allow admins to set permissions for both users and groups.
Use these settings to control which users and user groups within your organization have access to Box AI.
Note: Group permissions should be set to Admins Only for you to select groups.
- Box AI for Official Box Integrations
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Defines who can use Box AI for Official Box Integrations. Click Edit Configuration and then select:
- Disable for all managed users (default)
- Enable for all managed users (recommended)
- Enable for select users and groups, and then enter one or more user names, email addresses, or groups
- Enable for everyone except select users and groups, and then enter one or more user names, email addresses, or groups
To enable Box AI for Slack for your users and for further configuration, see Deploying the Slack Integration in your Enterprise – Box Support.
- Box AI for Hubs
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Defines who can use Box AI for Hubs. Click Edit Configuration and then select:
- Disable for all managed users (default)
- Enable for all managed users (recommended)
- Enable for select users and groups, and then enter one or more user names, email addresses, or groups
- Enable for everyone except select users and groups, and then enter one or more user names, email addresses, or groups
- Box AI for Notes
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Defines who can use Box AI for Notes. Click Edit Configuration and then select:
- Disable for all managed users (default)
- Enable for all managed users (recommended)
- Enable for select users and groups, and then enter one or more user names, email addresses, or groups
- Enable for everyone except select users and groups, and then enter one or more user names, email addresses, or groups
- Box AI for Documents
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Defines who can use Box AI for Documents. Click Edit Configuration and then select:
- Disable for all managed users (default)
- Enable for all managed users (recommended)
- Enable for select users and groups, and then enter one or more user names, email addresses, or groups
- Enable for everyone except select users and groups, and then enter one or more user names, email addresses, or groups