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Locating the Box for Salesforce Root Folder ID

has_image , platform_swarm , Troubleshooting , Box for Salesforce , Salesforce , platform_swarm_kb , Article , Established , Integration
In order to determine the Root Folder ID number for Salesforce troubleshooting, follow the steps below:

  1. Log into Salesforce as a System Administrator.
  2. Navigate to Setup:

    3. Step1.png

  3. Navigate to Develop > Custom Settings:

    4. Step2.png

  4. Click on "Manage" next to Folder Details:

    5. Step3.png

  5. Click on "Edit" next to "Salesforce":

    6. Step4.png

  6. The "Salesforce" entry corresponds to info about your root folder (name and ID):

    7. Step5.png

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