Box Sync 4.0 provides detailed user notifications if there an issue syncing a file or folder.
There are times where our tests are unable to determine the root cause of the syncing problem.
All devices with Box Sync installed.
The best solution is to restart Box Sync. If restarting Box Sync does not solve this problem, then you may need to restart your computer. If the problem continues, please submit your Box Sync logs and open a case with our Product Support team.