Please use this page to verify your computer can reach all the Box servers. If you have a firewall/proxy enabled, it may cause some of the "static" test images below to show "Blocked."
Review the set of images below for each Box service.
If you see "Blocked" in the place of any static test images below, please:
- Click any of the blocked image(s) to open it in a new window and look for any additional error messages. If you see the static test image load correctly in the popup, then it may have been a temporary network issue the first time loading the page.
- Check our firewall instructions: Configuring a Firewall for Box .
- Perform these steps: Testing Your Network Connection to determine whether your connection is at an optimum level.
- Contact Box Product Support and include a screenshot of the blocked images.
Box (CDN Images, CSS, JS, Captcha)
Box SSO Login
Note: Faint image of "Clouds" is displayed above.
Box International PoP
Verify your reported location:
- Locate My IP Address...
- The Country Code and Location fields returned from the link above indicate your approximate location.