Please use this page to verify that your computer can reach all the Box servers. If you have a firewall or proxy enabled, it may cause some of the "static" or test images below to show "Blocked."
Review the set of images below for each Box service.
If you see "Blocked" in the place of any test images below, please click on the blocked image to open it in a new window:
- Check for any additional error messages. If the test image loads correctly in the popup, it may have been a temporary network issue the first time you loaded the page. If not, you may need to check your firewall settings: Configuring a Firewall for Box
- Perform these steps: Testing Your Network Connection to determine whether your connection is at an optimum level.
- Contact Box Product Support and include a screenshot of the blocked images.
Verify your reported location:
- Locate My IP Address...
- The Location field returned from the link above indicate your approximate location.
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