Please use this page to verify your computer can reach all of the Box servers. If you have a firewall/proxy enabled, it may cause some of the test images below to show "Blocked."
Review the set of images below for each Box service.
If you see "Blocked" in the place of any images below, please:
- Click on the blocked image to open it in a new window and look for any additional error messages. If you see the image load correctly, then it may have been a temporary network issue the first time loading the page.
- Check our firewall instructions: Configuring a Firewall for Box .
- Perform these steps: Testing Your Network Connection to determine whether your connection is at an optimum level.
- Contact Box Product Support and include a screenshot of the blocked images.
Box Webapp |
Box BVE |
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Box Upload |
Box Download |
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Box (CDN Images, CSS, JS, Captcha) |
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Box Login |
Box SSO Login |
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Box International PoP |
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Box Zones |
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Also see the new testing in the announcement: "Box expands its Global Network Presence "
Verify your reported location:
- Locate My IP Address...
- The Country Code and Location fields returned from the link above indicate your approximate location.
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