File editors will not get access stats if the folder-level setting Hide Collaborators is enabled. For more information on this setting, please review the article on Folder Settings. Also, Box displays the user names only for people from within your organization who open a shared link. For people from outside your organization, Box displays either their IP address (a set of numbers) or their location.
Understanding when "Someone" downloads your files
"Someone" is anyone who downloads a file from a shared link while not logged into Box. You receive these updates if you or one of your collaborators has enabled “Open Access” shared links to content you own or have access to.
"Someone" also displays if you're is collaborating in a folder that has the "Hide Collaborators" option turned on.
For added security reporting, admins of Business and Enterprise accounts can track the IP addresses associated with each notification referencing "Someone" within the Admin Console.
Exporting access stats
The ability to enot available to the following Box users:
- Personal and Personal pro users
- Non-admin users in enterprises that have enabled Restrict Content Creation.
- From the Access Stats dialog box, click Export.
- Click the filters you want to apply to the export:
- Activity: By default, all event types will be included in the export, though you can choose to limit the export to specific event types.
- Users or Groups: You can optionally limit the export to only include activity performed by certain users or groups of users.
- Date Range: By default, the export will be limited to events in the past day, though you can choose to include events from a longer time period, including All Time or a custom date range.
- Once you’ve chosen your desired filters, click Create to generate the export. Box automatically uploads your exported report to the Box Reports folder in your account. (If this folder does not exist, Box automatically creates it before uploading your export.)