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Box for Salesforce - "You Do Not Have Sufficient Privileges To Access The Page"

has_image , User , platform_swarm , End User , Troubleshooting , Box for Salesforce , Salesforce , platform_swarm_kb , Article , Established , Integration

Behavior

When attempting to view a folder for a record in Salesforce, the error "you do not have sufficient privileges to access this page".

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Cause

This error presents itself for all users when Apex controller access has not been granted by the Salesforce admin.

Resolution

In order to clear this error, the Salesforce admin will need to grant Apex controller access to users in Salesforce. The Salesforce article below assists with this process:

platform_swarm_kb

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