Manage Notifications for Enterprise Users – Box Support

The Notifications tab allows manage notifications settings for all newly-created users, enterprise-wide. The users can later on change these settings.

Access Notifications tab

To access the Notifications tab:

1. Go to Admin Console > Enterprise Settings.
2. Click the Notifications tab.
3. You can see several options to manage your notification settings.

Manage Notifications settings

Email Notifications

A set of general notification settings that you can define for new users. You can decide if the users will receive notifications about the activity in their owned folders and the ones they joined.

If you clear a box, neither managed users nor anyone who collaborates on the users' content will receive that notification, nor will it display in their daily digest. However, direct emails such as tasks and invitations will continue to be sent.

Email Test

This feature allows you to send a test email to verify if the notifications are sent successfully.

Suppression List Management

The suppression list includes all email addresses that bounced, were marked as spam, or are no longer used for subscription purposes. You can remove up to 10 emails per day, one at a time.

To remove a user:

Start typing the user's email address or username.
Click the relevant username/email that is displayed.

Note: The user displaying on screen is not confirmation that they are on the suppression list.

If the user is not receiving Box email notifications, click Remove from list to remove the user from the suppression list.

An admin or co-admin can remove email addresses of users who belong to their enterprise.

Email Settings

Contains controls for whether or not notifications are sent for specific events. For more information on the silent mode, read this article.