Silent Mode temporarily suppresses notifications that would be sent to users as a result of actions taken by the Primary Admin of the Box account.
The Primary Admin of the account can enable Silent Mode via the Admin Console.
To enable Silent Mode:
- From your Admin Console, in the lefthand navigation, click Enterprise Settings.
- Toward the top of the page, click Notifications.
- In the Email Settings section, click Silent Mode slider button.
When you have enabled Silent Mode, the Primary Admin sees a banner notification display along the top of their Box account.
Primary Admins can use Silent Mode to provision new accounts, create Groups, and change Group access settings. Silent mode acts like a holding pen only for email confirmation notifications. When Silent Mode is turned on, no email confirmation notifications are sent, but when Silent Mode is turned off, all pending email confirmations are immediately sent. Silent Mode suppresses several other notifications related to collaboration on files and folders, but those notifications are not sent when Silent Mode is turned off.
Silent Mode is available only to the Primary Admin of a Box account, and applies only to actions taken by the Admin via the Admin Console. Silent Mode does not apply to actions taken through the "My Account" tab, such as folder-specific collaboration invites.