End User
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Overview
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Article
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Product Utilization
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Established
Description:
A successful launch includes ensuring users are aware of upcoming changes. Work with a Box specialist to customize Box’s proven communications templates to meet your specific launch needs, including special requirements and unique use cases.
Preparation:
The following questions are critical and will be asked of you ahead of kicking off this module. Be sure to read these and prepare your answers before beginning work on this topic!
How do you typically communicate with your users? (ie. email, chat, posters, digital signage, events, meetings)
Is there a sponsor or key executive who can send communications?
Is there an approval process for communications to be published/sent? If so, who’s involved and what is the expected turn around time?
Has a timeline for go-live been established? If so, when?
Are there any other events/launches happening around the same time as Box?
In addition to your Box admin(s) and project team, you'll need to bring the following stakeholders to meetings related to this module:
Change management lead
Recommended content:
Looking for more information before starting this module, or want to use your credits elsewhere? No problem. Take a look at some of our do-it-yourself resources around this topic: