Box for Salesforce - Grant Login Access

As part of investigating your support case, you may be asked to grant login access to your Salesforce account.

Grant login access

1. Click your name in the top-right corner of the Salesforce window, then select My Settings.
   
2. In the Settings menu, select Personal > Grant Account Login Access (type "grant" in search bar to find this).
   
3. In the table that appears, find Box Support near the bottom. From the drop-down menu on the right, select 1 Month.
   
4. Click Save.

After you grant access, reply to your support case with your organization ID so we can locate your org.

Find your organization ID

1. Click the gear icon in the top-right corner of the Salesforce window, then select Setup.
2. In the Setup menu, select Company Information (type "company" in search bar to find this).
3. Your organization ID is listed in the Company Information section.
   

External references

• Grant login access (Salesforce Help)
• Find your Salesforce org ID (Salesforce Help)